Citizen's Guide to Massachusetts State Services
Published by
William Francis Galvin
Secretary of the Commonwealth
Citizen Information Service
One Ashburton Place, Room 1611
Boston, Massachusetts 02108
Telephone: (617) 727-7030
Toll-free: 1-800-392-6090
TTY: (617) 878-3889
Fax: (617) 742-4528
or e-mail us at cis@sec.state.ma.us
This guide contains information about state services, agencies, and contact points. You can find services arranged by broad subject headings in the listings below, or search for specific words, or use the index.
A Citizen's Guide to Massachusetts State Services is also available in print at the State Bookstore for $15.00. (617) 727-2834.
Initials and Acronyms of State Offices and Programs
TABLE OF CONTENTS
Section A - Business/Economic Development
* Administration
* Business Financial Assistance & Economic Development
* Business Registration & Regulations
* Employment and Training
* Tourist Industry
Section B - Children
* Administration
* Abused/Neglected
* Adoption
* Child Safety and Injury Prevention
* Day Care and Group Care, Licensing and Referral
* Foster Care
* Health Insurance
* Health Services
* Nutrition
Section C - Constitutional Officers
* Constitutional Officers
* Governor
* Lieutenant Governor
* Secretary of the Commonwealth
* Attorney General
* Treasurer and Receiver-General
* Auditor
* Governor's Council
Section D - Consumer
* Administration
* Consumer Complaints
* Alcoholic Beverages
* Automobiles
* Banks
* Cable Television
* Dairy/Poultry/Produce
* Discrimination in Credit and Public Accommodation
* Home Improvement
* Insurance
* Medical Facilities
* Nursing and Rest Homes
* Professions and Trades
* Racing
* Securities
* Towing/Moving/Freight Carriers
* Utilities
* Weights and Measures
Section E - Education/Arts
Primary/Secondary
* Administration
* Adult Basic Education, Literacy, and GED
* Curriculum and Instruction
* Discrimination in Education
* Early Education
* Education Accountability/Reform
* Educational Data and Technology
* Educational Resources
* Gifted and Talented Students
* Grants and Financial Assistance Programs
* Occupational-Vocational-Technical Education
* Public Education Alternatives
* Student Records
* School Facilities
* School Food and Nutrition
* Special Education, Programs, and Services
* Teacher Certification, and Career Development
Higher Education
* Board of Higher Education, Administration
* College Equivalency Program
* Financial Aid/Scholarships/Tuition Planning
* Library
* Post-Secondary Education and Career Information
* State University
* Veterans Educational Services
* Arts and Humanities
Section F - Employment
* Administration
* Fair and Safe Labor Practices
* Disability
* Discrimination
* Employment / Career Services
* Retirement
* Special Programs
* State Employment
* Unemployment Compensation
* Unions/Labor Relations
* Workers' Compensation
Section G - Environment/Energy
* Administration
* Agriculture
* Air, Land and Water Pollution, Protection and Quality
* Business / Community Liaison and Aid
* Energy
* Enforcement
* Fish and Game
* Geology and Geographic Information
* Laboratory
* Licensing
* Parks and Recreation
* Pesticides / Pest Control
* Public Access
* Radiation
* Waterways and Wetlands
Section H - Health
* Administration
* Agriculture
* AIDS/HIV
* Alcoholism and Drug Rehabilitation
* Blind and Visually Handicapped
* Communicable, Venereal and Tuberculosis Disease
* Deaf and Hard of Hearing
* Emergency Services
* End of Life Care
* Family and Community Health Services
* Food and Drugs
* Handicapped Services
* Health and Educational Facilities Capital Financing
* Health Information, Library, Research and Statistics
* Hospitals and Health Facilities
* Laboratory/Environmental Health
* Lead Poisoning
* Mental Health
* Patient Protection/Safety
* Radiation/Radiologic Technicians
* Rates
Section J - Housing/Community Development
* Administration
* Appeals
* Building Regulations
* Commissions
* Discrimination in Housing
* Housing Programs
* Neighborhood/Community Economic Opportunities
* Quasi-Public Affiliations
Section K - Licenses/Permits/Records
* State Licenses: General Listing
* State Licenses: Division of Professional Licensure
* State Licenses: Department of Public Health
Section L - Public Safety/Law Enforcement
* Administration
* Auto Theft
* Buildings
* Corrections/Pardons/Parole
* Criminal Justice Training
* Criminal Records
* Emergency Management
* Fire
* Inspection
* Marine and Recreational Vehicles
* Medical Examiner/Victim Assistance/Sentencing
* Military
* Police
* Regulations and Licensing
Section M - Recreation
* Tourism
* Bicycle Paths/Maps
* Boats/Boating and Recreational Vehicles
* Fairs
* Fishing/Hunting/Trapping
* Parks and Recreational Facilities
* State House Tours/Commonwealth Museum
Section N - Secretary of the Commonwealth
* Administration
* Citizen Information
* Corporations and Trademarks
* Elections
* Historical Records and Preservation
* Public Records
* Publications/Subscription Services/Regulatory Procedures
* Registry of Deeds
* Securities
* State House Tours
Section O - Senior Citizens
* Administration
* Assisted Living/Nursing Homes
* Elder Health/Insurance/Pharmacy Information
* Elder Protection Services and Programs
* Employment/Volunteer Services/Education and Training
* Adult Day/Foster Care Programs
* Property Tax Relief
* Reduced Fares and Passes
* Social Security Programs
Section P - State Administration/Revenue
State: Administration
* Executive Office of Administration and Finance
* Appeals/Dispute Resolution
* Budget
* Central Services
* Commissions
* Financial Services
* Information Technology
* Investigation
Revenue: Administration
* Department of Revenue
* Abatements/Appeals/Assistance
* Child Support
* Compliance - Commercial and Individual
* Criminal Investigation
* Estate Tax
* Excise Taxes
* Local Services
* Underground Storage Tank Program
* Census - Demographic and Economic Data
Section Q - Transportation
* Administration
* Aviation and Maritime
* Bus and Railway
* Carpools/Ride Sharing
* Diesel Fuel Permits
* Maps
* Moving and Trucking
* Public Transportation-MBTA
* Registry of Motor Vehicles
* Safety
* School Bus Transportation
* State Motor Vehicles
* State Roads, Highways and Turnpike
* Traffic Signals/Stop Signs
* Trucker's Center/Commercial Driver's License
Section R - Utilities
* Administration
* Cable and Telecommunications
* Gas, Electric, Transpiration and Water
* Underground Utilities Safety
Section S - Welfare/Social Services
* Administration
* Appeals
* Assistance
* Fraudulent Claims
* Homeless/Emergency Housing
* Independent Living
* Insurance
* Rates
* Refugees/Immigrants
* Veterans
Votes:38
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